II. Purchase Eligibility.
In order to have the right to place an order through the Client Centre or the website you have to:
- reach the age of majority (which is 18 years old in many countries, others have it at the age of 21 years old);
- live on the territory of the Russian Federation;
- be able to enter legally to contract relationship.
In case you do not satisfy one or more of those rules, you can have a guarantor who could do it on your behalf, who would agree and accept our Terms and Conditions. In case at least one of those rules is violated, your order will not be accepted by PalladinGold™. When placing your order through the Client Centre or on the website you confirm and guarantee that PalladinGold™ jewellery is purchased for your use and that you are not buying it to resell it with the purpose to make a profit. PalladinGold™ reserves a right to refuse an order, if there is any base to think that this is the case.
III. Product availability.
All the orders made through the Client Centre or the website will be the subject to the acceptance of an order by PalladinGold™ and the availability. PalladinGold™ reserves the right to change the assortment (change and offer new collections), as well as the quantity of the jewellery items at the points of sale and on the website. You can obtain information about availability of a product through the Client Centre or on the website. Please be advised that only those products that have «Add to chart» button can be ordered through the website. You can also contact the Client Centre, where one of our employees will provide you with the information you require and assist the process of purchasing.
IV. Registration on the website.
VI. Validation of your personal data.
Confirmation of an order. Before you place your order through the Client Centre or on the website, please, check if all the information you have provided is true and correct. PalladinGold™ will confirm your order. Be advised that PalladinGold™ can refuse an order (clause 2).
Payment at the point of sale contains 2 methods:
- by a credit or debit card;
- by cash.
VIII. Confirmation of an order.
As soon as you have placed your order, you will receive a confirmation in a form of an email. It will contain the number of your order that you have to keep until you get your order.
We would like you to pay attention to the fact that PalladinGold™ does not deliver jewellery neither within Russia or outside it. You would have to visit the point of sale in order to collect it personally.
According to the Russian Federation law 54-ФЗ «О применении контрольно-кассовой техники» (About the use of controlled cashiers), when you buy any jewellery item from PalladinGold™ at the point of sale you will receive an invoice of a purchase, its electronic copy which will be sent to your email address. This invoice will also be sent to the Tax Inspection. If you order online you will receive and e-mail containing your invoice, which be also sent to the Tax Inspection.
XI. Return process.
The jewellery you purchased from PalladinGold™ cannot be returned. However, they can be changed for similar ones if there was an idusrtrial defect.
XII. Manufacture’s guarantee.
PalladinGold™ does everything possible to make sure that every jewellery pieces produced is made according to our and governmental quality standards.
To find out more about the repair process, please contact us via email or phone.
XIV. Legal guarantee.
As a consumer you have rights that are established on a governmental level. These Condition of Sale does cancel them.
XV. The accuracy of price and the description of products.
PalladinGold™ tries to verify all prices indicated on the website, in catalogues and in advertising. However, we cannot guarantee their accuracy. The final price will be indicated in an email with the confirmation of your order. If that price is higher that the one on the website, then contact PalladinGold™ to solve the problem. PalladinGold™ tries also to do everything possible so that price, photos and videos represented ont he website are accurate, however, is not responsible if mistakes occur.
XVI. Governing law.
These Condition of Sale were created with an accordance to the governing law of the Russian Federation.
You can bring proceeding against PalladinGold™ in the court. In its turn PalladinGold™ can do the same against you. Both parties can try to regulate the situation about products, about these Condition of Sale or other questions on their own within 30 days before proceeding to the court.